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Online Customer Sales Advisor


Working for a market leading national distributor and its various Business to Consumers websites, the successful candidate will join our experienced Online team in our modern purpose built distribution centre at Park Springs, Grimethorpe, Barnsley.

The role will involve:

  • Answering sales calls, chat and emails from several selling channels (websites, Amazon, eBay)
  • Processing orders
  • Selling promotions
  • Identifying sales opportunities by asking structured questions
  • Familiarise with hundreds of products from our catalogue
  • Deal with customer queries and/or issues in regards to their shopping experience
  • Maintaining our customer database updated
  • Perform product modifications in the backend of our website
  • Chasing our couriers and raising claims
  • Daily dispatching (booking parcels on a system)
  • Logging customer returns

Countrywide Healthcare pride ourselves on providing a first-class service, putting the customer first and making the buying process easy. Selling special promotions and deal with enquiries and customer issues will be the key of your job.

We are looking for a highly organised individual with a minimum of six months’ experience in an office based office sales or telesales role. The ideal candidate will be customer focused, a team player and possess strong inter-personal skills. You are computer & web literate with experience of order processing systems, proficient in Microsoft Excel.

Monday to Friday 9am-5pm

20 Days paid annual leave

Applicants should submit their applications by email to recruitment@countrywidehealthcare.co.uk No agencies please